Privacy Policy

1. Introduction

Curious Thing ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard your information when you interact with us, including visiting our website, using our services, or communicating with us.

2. Who We Are

Curious Thing is a digital content agency specialising in brand storytelling through video. Our contact details are:

  • Email: hello@curiousthing.co

3. Information We Collect

We may collect and process the following types of personal data:

  • Identity Information: Name, title and company name.

  • Contact Information: Email address, phone number and physical address.

  • Business Information: Details about your business, goals and preferences.

  • Technical Information: IP address, browser type and activity on our website (via cookies).

  • Communication Data: Messages, inquiries, and feedback you send to us.

  • Marketing Preferences: Your choices regarding marketing communications.

4. How We Collect Your Data

We collect data through:

  • Forms on our website (e.g., contact forms, subscription forms).

  • Communication (emails, phone calls, or meetings).

  • Cookies and analytics tools when you visit our website.

  • Social media interactions and advertisements.

5. How We Use Your Data

We use your personal data for the following purposes:

  • To provide our services and fulfill contracts.

  • To communicate with you regarding inquiries or projects.

  • To improve our website, services and marketing efforts.

  • To send marketing communications (if you’ve opted in).

  • To comply with legal obligations.

6. Legal Basis for Processing Your Data

We process your personal data based on:

  • Contractual Necessity: To provide services or information you’ve requested.

  • Legitimate Interests: For improving our services, marketing or responding to inquiries.

  • Consent: For marketing communications where required.

  • Legal Compliance: To meet regulatory or legal obligations.

7. Sharing Your Data

We do not sell your personal data. We may share your data with:

  • Trusted service providers (e.g., IT support, marketing tools) who help us operate our business.

  • Regulatory authorities if required by law.

All third parties are required to respect your privacy and process your data in accordance with the law.

8. Data Retention

We will only retain your personal data as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements.

9. Your Rights

Under data protection laws, you have rights including:

  • Access: Request access to your data.

  • Correction: Request corrections to inaccurate data.

  • Erasure: Request deletion of your data (subject to legal obligations).

  • Restriction: Limit how your data is processed.

  • Portability: Request transfer of your data to another party.

  • Objection: Object to the processing of your data for direct marketing purposes.

To exercise your rights, contact us at hello@curiousthing.co

10. Cookies

We use cookies to improve your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

11. Changes to This Policy

We may update this policy occasionally. Changes will be posted on our website with the latest revision date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: hello@curiousthing.co